BYU and UVU both offer counseling to enrolled students. At BYU it's Counseling and Psychological Services (CAPS), at 1500 Wilkinson Student Center, 801-422-3035. At UVU it's Student Health Services, in the Sorensen Center, SC 221, 801-863-8876. Both take walk-in crisis visits on weekdays from 8 a.m. to 4:15 p.m.
In an emergency, call 911. For a mental health crisis at any hour, call or text 988.
Everything here is from BYU CAPS' and UVU Student Health Services' websites, read Nov. 9, 2026.
Side by side
| BYU CAPS | UVU Student Health Services | |
|---|---|---|
| Where | 1500 WSC | Sorensen Center, SC 221 |
| Phone | 801-422-3035 | 801-863-8876 |
| First appointment | Intake form online, then call | Online portal for therapy or assessment |
| Walk-in crisis | Weekdays 8 a.m.-4:15 p.m. | Weekdays 8 a.m.-4:15 p.m. (walk-ins limited) |
| Regular hours | Not posted on the main pages | Mental health services weekdays 8 a.m.-5 p.m. |
| Session limit | Usually 7 individual sessions a year; none for groups or biofeedback | Not stated for on-campus counseling |
| Cost | Not stated on the pages we read | Call for current pricing; not billed to insurance |
| After hours | Call 801-422-3035 and follow the prompts | 988, or text START to 741-741 |
BYU: Counseling and Psychological Services (CAPS)
How to get a first appointment:
- Fill out the intake paperwork at capsintake.byu.edu and choose "First Counseling Appointment."
- Call 801-422-3035 to book. CAPS says appointments can't be booked online.
Services: individual therapy, couples counseling, group therapy, case management, QuickCare, stress management and biofeedback, crisis services, sexual assault services, mental health workshops and QPR suicide prevention training. CAPS also runs spring and summer therapy groups.
QuickCare is a single appointment with a therapist to talk through urgent needs, sign up for a group or go over treatment options. CAPS says these can be scheduled within the week.
Session limits: students are generally allowed up to seven sessions per academic year (September through August). Group therapy and biofeedback have no limit, and biofeedback is open to all students enrolled in any daytime credit hours.
Crisis:
- Weekdays, 8 a.m. to 4:15 p.m.: walk in to CAPS at 1500 WSC, depending on counselor availability.
- 4:15 p.m. to 8 a.m.: call 801-422-3035 and follow the recorded instructions.
- Anytime: call or text 988, or walk in to the Wasatch Behavioral Health Receiving Center, 1175 E. 300 N., Provo, open 24/7.
- Nearest ER: Utah Valley Hospital, 1034 N. 500 W., Provo, 801-357-2130.
UVU: Student Health Services
Who can use it: you need to be a currently registered UVU student.
How to get a first appointment: for an initial therapy or assessment appointment, use the digital portal on Student Health's psych services page (uvu.edu/studenthealth/psych). For other services, call 801-863-8876 or stop by SC 221.
Hours:
- Mental health services: Monday-Friday, 8 a.m. to 5 p.m.
- Crisis services: Monday-Friday, 8 a.m. to 4:15 p.m.
- Front office: Monday, Wednesday and Friday 8 a.m.-5 p.m.; Tuesday and Thursday 8 a.m.-6 p.m.
Cost: call 801-863-8876 for current pricing. UVU says services aren't billed to insurance, the cost is the same with or without insurance, and payment is due within 30 days.
Free sessions through TimelyCare: eligible UVU students can get six free therapy sessions through TimelyCare by emailing the Dean of Students office for a license.
Crisis: walk-ins are limited. In an active suicide crisis, call 801-863-8876 and tell whoever answers it's an emergency for priority scheduling. After hours, call or text 988, or text START to 741-741 for Crisis Text Line.
For off-campus options, see our mental health guide for students and young adults.
Related guides
- Mental health crisis resources in Utah Valley
- Mental health for students and young adults
- BYU and UVU student health insurance and clinics
- BYU Testing Center guide
- UVU Sorensen Center dining guide
- BYU Wilkinson Student Center (the Wilk) guide
Frequently Asked Questions
How do I make a counseling appointment at BYU?
How many counseling sessions do BYU students get?
Where is BYU CAPS?
Can I walk in to BYU CAPS in a crisis?
What is BYU CAPS QuickCare?
How do I see a counselor at UVU?
Is UVU counseling free?
What if I need help after hours?
Sources
The facts in this guide were checked against these sources. Hours, fees and rules change, so confirm anything time-sensitive with the source before you go. How we make Provo.com.
- Counseling and Psychological Services, BYU CAPS. Checked November 9, 2026.
- BYU CAPS: Get Started, BYU CAPS. Checked November 9, 2026.
- BYU CAPS: FAQ, BYU CAPS. Checked November 9, 2026.
- For Students in Crisis, BYU CAPS. Checked November 9, 2026.
- Student Health Services, Utah Valley University. Checked November 9, 2026.
