The Utah County Clerk's Office mailed "ID required" notices to thousands of voters who did not need them, County Clerk Aaron Davidson acknowledged on Friday, Oct. 23, 2026. About 6,144 notices went out inside general election ballot packets, telling recipients to include a copy of their ID or their ballot might not be counted. Many recipients had already verified their identity or had voted before. If that is you, you do not need to send ID.
| Question | Answer |
|---|---|
| Notices mailed | About 6,144 (7,000 printed) |
| Sent to past voters | At least 71 known |
| Questions | 801-851-8683 |
| Ballot deadline | In county hands by 8 p.m., Tue., Nov. 3 |
What happened
The insert is meant for first-time voters whose identity has not been verified. KSL reported that it also went to people who had voted before and to first-time voters who had already been verified; Davidson found at least 71 recipients who had voted in past elections. He told The Salt Lake Tribune he does not know how many went to voters who had proved their ID when they registered.
Davidson called it a clerical error. He told KUTV the problem involved miscommunication with the state driver license database, since many Utahns register to vote when they get a license, and that some staff did not mark people as having voted in earlier elections. He told the Tribune his office had received conflicting directions from the lieutenant governor's office, which found the county had not checked registrations against driver license data. Shelly Jackson, the state's deputy director of elections, told KSL, "I think the county just got a little overzealous and marked all the first-time voters" as needing to prove identity. Her office received a complaint on Monday, and she said the problem appears limited to Utah County.
In a clarification reported by KSL, the county said, "Unfortunately, this notice was also sent to some voters who did not need to provide identification," and added, "We recognize that this caused unnecessary confusion, and we sincerely apologize."
Do you need to send ID?
- You have voted before: No. Sign your envelope and return your ballot.
- You already verified your identity when you registered: No.
- You are a first-time voter whose identity has not been verified: Yes. KSL reported these voters must still include a copy of an acceptable ID, as the insert says.
- Not sure: Call the Utah County Elections Office at 801-851-8683.
Davidson told KSL, "There's processes in place, but we're not going to disenfranchise anybody," and told KUTV the county will count ballots whether or not a copy of ID is included. The Tribune reported that a voter who returns a ballot without required ID can cure it after the election by providing identification.
Who is most likely affected
The inserts went to new registrants, which in Utah County includes many BYU and UVU students voting here for the first time and people who moved this year. Our guide to voting in Utah County explains how registration and signature checks work.
How to check on your ballot
- Track it: the state's tool at votesearch.utah.gov shows when your mail ballot is received.
- Return it on time: ballots must be in the county's possession by 8 p.m. on Tuesday, Nov. 3. Drop boxes are open 24 hours a day until then, including at the Provo City Library, the Utah County Administration Building, the Orem City Library and Utah Valley University. The full list and vote centers are in your Utah County ballot guide.
- What's on the ballot: our Utah County elections page lists the contests on a Utah County ballot and what each office decides.
Related on Provo.com
- Your Utah County Ballot: What to Do Before Nov. 3, 2026
- Voting in Utah County
- Following the Provo City Council
- Provo City Council approves the Provo Towne Centre redevelopment
Frequently Asked Questions
Why did I get an 'ID required' notice with my Utah County ballot?
Do I need to send a copy of my ID with my Utah County ballot?
Will my ballot be thrown out if I do not include ID?
How many Utah County voters got the incorrect ID notice?
What caused the Utah County voter ID notice error?
Who should I call if I am not sure whether I need to send ID?
Is the voter ID notice problem happening outside Utah County?
When is the Utah County ballot deadline for 2026?
Sources
The facts in this guide were checked against these sources. Hours, fees and rules change, so confirm anything time-sensitive with the source before you go. How we make Provo.com.
- Utah County Elections, Utah County Clerk/Auditor, Elections Division. Checked October 24, 2026.
- Some Utah County voters incorrectly received notice telling them to include copy of ID with ballot, KSL. Checked October 24, 2026.
- Utah County clerk acknowledges error after thousands receive voter ID notices, KUTV. Checked October 24, 2026.
- Utah County clerk sent incorrect voting instructions to thousands of residents, The Salt Lake Tribune. Checked October 24, 2026.