Drive north through Utah County on I-15 and you pass the headquarters of a company most people in the valley have an opinion about and relatively few can describe accurately. doTERRA's campus in Pleasant Grove is one of the larger private employment sites in the county, it manufactures and ships its own products from Utah, and it is — by the company's own account — open to visitors, which almost nobody takes it up on.
It is also a company that generates more confident misinformation per square foot than almost any other local employer, in both directions. This page is an attempt at the plain version: what is there, who works there, what the jobs are, and which widely repeated numbers do not survive contact with a source.
What the company actually is
doTERRA was founded in 2008 and is privately held. It sources, tests, manufactures and distributes essential oils along with related wellness, personal-care and supplement products, marketed under an internal purity standard the company brands CPTG.
The structural fact that explains most of the rest: it sells through multi-level marketing. Products reach customers largely through a network of independent distributors — the company calls them Wellness Advocates — rather than through retail shelves. That is not a characterization anybody disputes; it is how the business is built, and it is the reason the company's relationship with Utah County is unusual. Most large employers here have employees and customers. This one has employees, customers, and a third very large population that is neither.
The two workforces, and why headcounts disagree so wildly
Here is the single most useful thing on this page.
A doTERRA employee works for the company. There is a job listing, a wage, a manager, a building to report to. Corporate staff, manufacturing workers, fulfillment staff, scientists, clinic personnel.
A Wellness Advocate is an independent distributor. They are not employed by doTERRA. Their income comes from selling products and from the compensation plan rather than from payroll.
When someone says they work with doTERRA rather than for doTERRA, that preposition is usually carrying the entire distinction. It is worth listening for.
This is also why published employee counts for the company are irreconcilable. The company's own headquarters page describes the Pleasant Grove campus as housing about 3,000 corporate employees. One widely-used business database lists a figure above 8,000. Another public reference gives roughly 4,400 for an earlier year.
None of those is necessarily a lie. They are answers to different questions — corporate staff only, versus all Utah staff, versus global staff, versus something a data vendor assembled from profiles. The honest reading is that doTERRA is a large employer in this county and that no single public headcount should be quoted as if it were settled. If a number matters to you — for a story, a school project, an economic-development argument — get it from the company with the definition attached.
The campus, and a lesson about official sources
The Pleasant Grove headquarters sits on the west side of the city, near 1300 West, close to the freeway corridor rather than up against the mountains. It has grown in phases, and the growth is documented: an expansion announced in the late 2010s added an office building, a childcare center for up to 84 children, a medical clinic, and a substantial enlargement of the manufacturing facility, with a separate fulfillment center in Lindon.
The campus as described by the company includes a cafeteria, a fitness center, an employee health clinic, childcare and a nature park — an amenity set that reads more like a tech campus than a manufacturer, and which is a genuine part of why the jobs are sought after locally.
And now the caution, which is a good one. The company's own site does not agree with itself. One country version of its headquarters page describes a campus of more than 610,000 square feet housing roughly 3,000 corporate employees. Another country version of the same page still describes the phase-two campus at 383,000 square feet housing 1,400. Both are doterra.com. Neither is fraudulent; one simply has not been updated.
We flag this because it is the cleanest local example of a rule worth carrying everywhere: an official host is not the same thing as a current page. Landing on a company's own domain tells you the claim is authorized. It does not tell you the claim is current. Check the modification date, and when two pages on the same domain disagree, prefer the one that is internally consistent with everything else you can verify.
What the jobs are
The product line leads people to assume the campus is a sales floor. It is not, or not only.
A company that sources, tests, manufactures and ships its own goods needs the whole spread of industrial and professional functions, and the Pleasant Grove operation has historically recruited across it: research and development scientists, quality and regulatory staff, manufacturing operators, fulfillment and logistics workers, software and data roles, designers, video producers and editors, finance staff including international controllers, and human-resources leadership.
That matters for how you should think about it as a job seeker. If you are a chemist, a warehouse supervisor, a video editor or a regulatory specialist in Utah County, this is an employer in your field, and a great many people who assume it is not have never looked at the listings.
The roles are also predominantly on-site. This is a campus built around people being in it, with the amenities to match, rather than a distributed company with an address. Factor that into a commute calculation before applying — the guides to commuting within Utah Valley and the north county cities are relevant if you are weighing where to live against where this sits.
What to know if you are considering the Advocate side
This page is about the company as a place of employment and a feature of the county, and it is deliberately not advice about whether to become a distributor. That is a financial decision, it is genuinely a different thing from taking a job, and anyone weighing it should read the company's own published income disclosure rather than a recruiter's summary of it.
Two neutral observations that are simply true of the structure, and which people in Utah County encounter constantly:
First, participation is not employment. No wage, no employer-provided benefits, no unemployment insurance if it stops working. The upside and the downside both sit with the individual.
Second, the social overlap in this valley is unusually high. A large share of the local population has been invited into a downline by someone they know from a ward, a school or a neighborhood. That is worth naming because it changes how the decision gets made — the pitch usually arrives from someone trusted rather than from a stranger, which is a feature of the model and not an accident of it.
Neither of those is a criticism of the products or the company. They are structural facts about MLM as a form, and knowing them in advance makes for a clearer-eyed conversation.
How the company got to Pleasant Grove, and why it stayed
Founded in 2008, doTERRA grew fast enough that its Utah County footprint has been rebuilt in phases rather than designed once. That history is visible in the campus itself, which reads as a set of additions rather than a single master plan.
The pattern is worth understanding because it is the pattern of the whole north county. A company starts in leased space, outgrows it, and then faces the choice every fast-growing Utah company faces: expand where you are, or move to Silicon Slopes proper, or leave the state. doTERRA repeatedly chose to expand where it was — buying more ground in Pleasant Grove, doubling manufacturing capacity on site, and putting its fulfillment operation a few minutes away in Lindon rather than in another state.
Local government noticed. When the late-2010s expansion was announced, Pleasant Grove's mayor publicly framed it in terms of jobs and the local economy, which is the language cities use when a private expansion is doing work a city cannot do for itself. A manufacturer that grows in place rather than relocating is worth a great deal to a city of Pleasant Grove's size, and the campus is now a significant share of that city's non-retail employment base.
The decision to manufacture in Utah rather than offshore is the other structurally interesting choice. A company selling a physical product at this volume could have put production anywhere. Keeping sourcing, testing, manufacturing and distribution on one campus means the jobs on that campus include the industrial ones — machine operators, quality technicians, warehouse staff — and not only the office ones. That is unusual among the valley's larger employers, most of which are software companies whose job ladders start at a bachelor's degree.
What it is like to work there, honestly
Two things are consistently true and they pull in different directions.
The amenities are real and they are unusual. An on-site cafeteria, a fitness center, a health clinic, childcare and a nature park is a benefit package that competes with anything in the county, and for a parent the childcare in particular is worth more than a headline salary number suggests. Childcare capacity near a workplace is scarce across Utah Valley, and a campus that has it on site has solved a problem most employers leave to their staff.
And the culture is specific. doTERRA describes itself in family-centered terms and the workplace is built around people being physically present. That suits a lot of people here very well and suits others poorly, and it is better to know which you are before accepting an offer than to find out in month three. The roles are on-site by design rather than by default, so a candidate who wants substantial remote flexibility should test that explicitly at interview rather than assume it can be negotiated later.
A note specific to this employer: because the company's products are sold by a distributor network many local people participate in, a candidate may already have a personal relationship with the brand — positive or negative — before they apply. It is worth separating the two questions. Whether the compensation plan is a good deal for a distributor and whether the company is a good employer for a chemist are unrelated questions with unrelated answers, and conflating them is how people talk themselves out of a job that would have suited them, or into one that would not.
Visiting
The detail most Utah County residents do not know: the company's own headquarters page states the campus is open to visitors.
For a site that includes manufacturing and fulfillment operations, that is genuinely unusual — most companies at that scale do not invite the public onto the property at all. If you have driven past it for a decade and wondered what is in there, that is a standing answer.
What a visit actually consists of has varied over the years, so confirm current arrangements with the company before driving over. Announced openness and a specific tour schedule are different claims, and the second one is the kind that changes without the page changing.
Reading any company claim about itself
The campus-size discrepancy earlier on this page is a small thing on its own. It is worth one more paragraph because the habit it teaches applies to every employer, developer and institution this site covers, and Utah County is full of all three.
Companies publish their best year and leave it up. Not dishonestly, usually — a headquarters page gets written when a building opens, it is accurate that day, and then nobody is assigned to revisit it. Four years later the square footage is stale, the headcount is stale, and the page still carries the confident present tense it was written in. Multiply that by a dozen country-specific versions of the same site and the versions drift apart from each other.
Three checks handle most of it, and none takes long.
- Look for a date. A page with a modification date can be reasoned about. A page without one is a claim of unknown age wearing the present tense.
- Cross-check the same claim on the same domain. If a company runs regional sites, open two. Where they disagree, you have learned something more useful than either figure: you have learned the number is not being maintained.
- Prefer the figure that is consistent with something external. A headcount that matches a building permit, a city announcement or a press release from the same period is worth more than one that stands alone, whoever published it.
Applied here, that reasoning is what produces the conclusion this page actually reaches: the campus is large, it is a significant employer in Pleasant Grove, and the precise numbers are not currently knowable from public sources with the confidence people quote them with. Saying so is more useful than picking a figure and sounding certain.
Where it sits in the county's economy
doTERRA is part of a north Utah County employment picture that has shifted substantially in one generation. The corridor running from Orem up through Pleasant Grove, American Fork and Lehi to the Point of the Mountain now holds a concentration of technology, wellness and direct-sales companies that did not exist at this scale thirty years ago, and it is a large part of why the county's population has grown the way it has.
For a broader view of who employs people here and how the mix has changed, see our guide to the biggest employers in Utah Valley. For how another Utah County company grew into a global one from a standing start, the Qualtrics story is the closest local parallel, and the Point of the Mountain development covers the corridor this campus sits at the southern end of.
The short version
doTERRA is a privately held, Pleasant Grove–headquartered manufacturer and direct-sales company founded in 2008, operating a large campus on the west side of the city with manufacturing, fulfillment, a clinic, childcare and the amenity set of a tech employer. It hires far more broadly than its product line suggests, the roles are on-site, and it is a real option for scientists, logistics staff and creative professionals in the county who have never thought to look.
Its employee count cannot be stated as a single number, and anyone who gives you one without a definition is guessing. Its own website disagrees with itself about the size of its campus, which is a useful reminder that official and current are two different properties. And its distributors are not its employees, which is the distinction that makes almost every confused conversation about this company make sense once you apply it.
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- The Biggest Employers in Utah Valley
- Jobs in Utah Valley
- Living in Lehi
- Job Fairs in Utah Valley
- Where to Live in Utah County if You Work in Salt Lake
Frequently Asked Questions
What is doTERRA and where is it based?
How many people does doTERRA employ in Utah?
Is doTERRA's Pleasant Grove campus open to the public?
What is the difference between a doTERRA employee and a Wellness Advocate?
Does doTERRA have a medical clinic, and who can use it?
What kinds of jobs does doTERRA actually hire for in Utah County?
Why do doTERRA's own web pages give different campus figures?
Where exactly is the campus, and what else is nearby?
